It has a special place in your wallet. It represents all the security of the Cross and Shield. It’s your Blue KC insurance card, and it’s proof of your insurance. Here’s a handy breakdown on what the information that’s on it means.
1 Member Number
This number is used to identify you and your policy. It contains a three letter alpha prefix, followed by your ID number. You do not need to include the alpha prefix when providing your ID number.
This number is unique for each member covered on your policy.
3 Group Number
This number is used to classify members into groups, usually by an employer or direct pay group.
4 Plan Type
Your card might have a label like HMO, PPO, HSA, Open or another word to describe the type of plan you have.
5 Customer Service Phone Number
Call us if you have questions about finding a provider or for clarification on what your coverage includes.
6 Network Name
Network of hospitals, doctors & other healthcare providers that accept your Blue KC policy. It's important to see providers in your network to maximize the benefits of your policy.
If your plan has copays, this section lists the amount you can expect to pay for common services, such as a doctor's visit or a trip to the emergency room.