At Blue KC, we’re constantly looking for ways to improve your healthcare experience and improve your access to the highest-quality care and innovative treatments. That’s why we’ve partnered with Amwell Telehealth, a provider of online doctor visits.

What can Amwell doctors treat? All the most common medical issues like colds and flu, abdominal pain, sinusitis, pink eye, ear infections and migraines.

What does a telehealth visit cost? Amwell office visits are often the same cost-sharing as urgent care. Check your member certificate* for more information about how telehealth is covered under your plan.

Currently, telehealth is limited to medical and children’s medical services. If you have any questions about what’s covered in your Blue KC plan, please check your member plan booklet or call the number on your Blue KC member ID card.

*If special Amwell benefits apply, this will be noted as a "Designated Telehealth" benefit in your certificate.

The Benefits of Online Health Visits.


Install the mobile app and access healthcare anywhere, anytime.


Doctors are available 24 hours a day, 365 days a year.


Your information is kept safe and secure. Always.


Sign in and have a visit. Say goodbye to germy waiting rooms.

Sign-Up is Fast And Easy. (Just Like Every Online Visit.)

  1. DOWNLOAD THE AMWELL MOBILE APP

    The AmWell app can be downloaded directly to your smart phone or tablet. Or, if you prefer the web, visit Amwell.com.

  2. ENROLL

    Create an account in a few simple steps. Be sure to include your Blue KC insurance information when creating your account.

  3. CHOOSE A DOCTOR

    View a list of available doctors, their experience and ratings, and select one.

  4. VISIT

    Engage in a secure live video visit directly from the web or your mobile device in high-quality streaming video.

American Well’s Online Care Group is an independent provider participating in Blue KC’s commercial provider networks.